Some PS5 users are struggling to download and access the next-generation versions of their library with the system. Whilst several cross-generational titles have free upgrades, players are reporting that their console still defaults to the PS4 version, and in some cases they cannot download the PS5 version at all.
As is tradition with any new console generation, several launch games are playable across both old and new systems. Over the lead-up to launch, Microsoft has repeatedly touted its Smart Delivery feature allowing players to immediately access the correct version of a game suited to the system they are playing on. Whilst this is more crucial in Microsoft’s case given its extensive backwards compatibility support, it appears that Sony is struggling to support even newer titles playable on both generations.
In the case of Call of Duty: Black Ops Cold War for instance,…