Customers looking to return Cyberpunk 2077 are not always blocked from accessing the game after refunds process, according to a report from Vice.
The game launched to mixed reception, after having a particularly tumultuous production cycle, and CD Projekt Red quickly began to offer refunds. Customers who purchased the game ahead of time or on its December release were eligible for a refund or a swap from console to PC version.
Despite the terms of the refund stating that customers must return their physical copy of the game, many have – according to Vice – been fully refunded without completing this step. The report features a customer who purchased the $250 collectors edition, received a full refund, and is still in possession of the physical game and all their limited-edition merchandise.
Gamers playing with a digital copy also seem to have avoided a return. Some report being…

